Live shopping is an interactive and real-time shopping experience conducted online, where customers can watch live broadcasts or streams featuring sellers showcasing productsl. Customers can ask questions, interact with the seller, and make purchases directly during the live session.
Live shopping offers several benefits, including:
To participate in live shopping sessions within the virtual mall, you will need to access the live shopping section for live shopping.. Once there, you can browse the schedule of upcoming live sessions, choose the one you're interested in, and join the live video stream at the specified time.
Absolutely! One of the main advantages of live shopping is the ability to make purchases in real-time. As you watch the live stream, you can select products you wish to buy, add them to your cart, and proceed to the checkout process. The virtual mall's platform will guide you through the steps necessary to complete your purchase securely.
During a live shopping session, there is a chat or comment feature available where you can interact with the seller. You can type your questions or comments into the provided chat box, and the seller or their team will address them during the live session. This allows for a dynamic and interactive shopping experience.
LuxoraMall take security measures to ensure the safety of your purchases but still we suggest customers to remain conscious while dealing with a new seller as luxoramall provides a platform for connecting sellers with buyers and the payments are collected directly by the seller and luxoramall doesnot normally interfere in any of the processes relating to payment or delivery .It's important to verify that the seller about secure payment methods and a reputable track record before making any purchases.
Return and exchange policies may vary depending on the individual sellers. It's advisable to familiarize yourself with the seller's return policy and any specific terms set by the sellers. If you encounter any issues with a purchase, reach out to the sellerl's customer support for assistance.
Yes Luxoramall provide options to watch recorded versions of previous live shopping sessions. These recordings are available on the platform, allowing you to catch up on missed sessions and still make purchases based on the recorded demonstrations.
Discounts are showcased by the seller during the live selling session and may not be available after the session is over in case you make a purchase decision watching the recording of live selling
